Shipping & Returns

Shipping Information:

FREE SHIPPING ON ALL ORDERS OVER $99!

Ground — $9.95 flat rate
Orders $99 and above - FREE!

Pick Up In-Store - FREE and at your convenience

Please note, we only offer shipping within the United States of America

Returns & Exchanges:

If your purchase does not fit you or your horse well, you may return it or exchange it for a new size. We believe in all of the products we carry and will stand behind them. If you are not fully satisfied with your purchase, we will be happy to refund, exchange, or replace it for you.

All returns, refunds, and exchanges, must be done within 30 days of purchase. All returned items must have the original tags included, as well as a receipt of purchase. 

Leather goods that have been used, oiled, treated, or altered in any way cannot be returned. All horse clothing (ie: blankets, sheets, etc.) must be returned clean and unused.

Items that are personalized, custom, or special order are not eligible for return or exchange. 

If you are ordering an item that includes your initials, please make sure to be very clear about the order the initials should be designed.
Please contact us if you ever feel the item you received wasn't a quality product or if you feel it was misrepresented.

You may reach us at info@jcsaddlery.com or by phone at (813)-920-3587 with any questions. We are always happy to help!

Send Returns to:

JC Saddlery

8541 Gunn Highway

Odessa, Florida 33556

Clearance items are final sale - therefore they are ineligible for return.

Please ensure you are ordering the correct size and item before placing any orders that include clearance items.